- Bachelor of Arts, John Carroll University, Cleveland, OH
- Office Manager, Hotel & Leisure Advisors, Cleveland, OH, 2013 – present;
- Operations Manager, Reboul & Henderson, Inc., Cleveland, OH, 2005-present
- Sales & Marketing Coordinator, C & K Manufacturing, LLC, Cleveland, OH
- Operations Manager, Tradeshow Multimedia, Inc., Cleveland, OH
Melissa manages H&LA’s daily office operations and supports our consultants by conducting research related to the hospitality industry. She has previous experience in operations and office management in her work with accounting and tradeshow firms.