John Kelley is attending the Hotel Experience Conference in New York City on November 12 – 14th. John will be touring IHG’s EVEN and InterContinental Barclay properties, having dinner and touring LAVO Restaurant, attending AHLEF’s invitation-only Alumni/CEO networking luncheon, and attending the trade show and educational sessions. If you are attending the conference and would like to meet with John, please send him an email.
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Immersive Hospitality: Redefining the Guest Experience
August 28, 2025
By: Joseph Pierce, MAI Immersive experiences are not entirely new to hospitality and leisure—theme parks, destination hotels and resorts, and cultural attractions have long found ways to draw guests into unique worlds. What is changing is how properties are increasingly using technology to push those experiences further, creating spaces that blur the lines between the
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