Client Testimonials

We strive to provide all our clients with thorough and thoughtful analysis in all sectors of the hospitality industry.

Here's what our clients have to say about H&LA

H&LA’s hotel feasibility study and economic impact study for the proposed hotel and convention center in Frisco helped us achieve the development of the new Omni Hotel and Golf Resort. The studies played an integral part in providing a broader view of the project from a meetings and convention standpoint, in addition to the corporate relocation and professional golf championships.

- Marla Roe, Visit Frisco

“We found your report to be both very enlightening and very exciting. You turned over a lot of rocks! We agree that positive change should start with the subdivision and sale of unused land and least used rental cabins, cottages and houses. You made so many recommendations that in total could make this property a destination resort if properly implemented. This report makes us hopeful and provides a clear path to financial viability, should ownership execute the recommended improvements and procedural changes.”

- Randy A. Barbano, Union Bank & Trust

“Thank you for delivering the final Feasibility and Economic Impact Reports for the proposed Imagine Resort.  This is a terrific, comprehensive set of studies and will be a critical component of our development process going forward, including design, budgeting, financing and construction”

- Bruce Neviaser, Imagine Hotels & Resorts

“I really enjoyed working with H&LA, and especially your staff consultant. He did an excellent job and was very attentive to the project which was greatly appreciated.”

- Melinda McNutt, Team Northeast Ohio

“We appreciate the time and effort your team placed in performing the research and providing us with recommendations to help our property succeed as part of the operational review study of our resort. We have implemented a number of your recommendations concerning fees, marketing, revenue management, staffing, software, and the restaurant.  We are planning to implement additional recommendations from your study as they are further discussed.”

- Robert Juckniess, Migizi EDC with Soaring Eagle Waterpark

“Your report was very helpful to us to analyze the feasibility of the proposed development. We were able to utilize it during meetings with governmental authorities to help educate participants about events happening in their own community. It was also incredibly helpful during hearings when we used it to help answer questions.”

- Rafael Correa, Blue Water Development

“We have been very pleased with our first full year results and our bank is impressed as well! Our actual results are very close to your feasibility study and in many cases we have exceeded those projections which gives us great confidence that this expansion was and has been a great move for our company in many respects.”

- Bill Parlberg, President, COO, Zehnder’s of Frankenmuth

“We find that the appraiser, on cross-examination before this board, provided sufficient, competent and probative responses to such concerns, as did the supporting information contained in his report”

- Ohio Board of Tax Appeals

“We appreciate all the assistance you gave us on this matter. Your excellent appraisals helped us reach a good compromise settlement of this case.”

- Richard, Fayette County Attorney’s Office

“We believe the Waterpark Lodge was a real differentiator in our proposal and a qualified Feasibility Study demonstrated its attractiveness. Thanks for supporting the EPR/ADG/Camelback/Wilderness Team!”

- Tim Lies, EPT Concord II, LLC

“Everyone I’ve spoken to thinks very highly of you and your work. I think we’re making a lot of good decisions with this project but the best so far has been hiring you. We sincerely appreciate the work you’re doing”

- Justin Aden, New Lion

“Your report was incredible, and we are using constantly! It will be a critical element in the construction of our Water Park. Best and most thorough report that we have had the pleasure to see in our careers.”

- Rick Herold, Grand Prairie Park, Arts & Recreation Department