Education
- Bachelor of Arts, Kent State University
Experience
- Operations Manager, Hotel & Leisure Advisors, Cleveland, OH 2007 – present
- Legal Assistant, Porter Wright Morris & Arthur, LLP, Cleveland, OH
- Legal Assistant, Shapiro & Felty, LLP, Cleveland, OH
- Peer Writing Tutor, Kent State University Writing Center, Kent, OH
Heidi leads the firm’s marketing and business operations, ensuring H&LA’s brand, voice, and communications reflect our expertise and industry leadership. She manages the firm’s digital presence—including the website, email marketing, and blog content—while developing proposals, maintaining marketing collateral, and responding to RFPs that help shape new business opportunities. In addition to her marketing role, Heidi supports consulting assignments through industry research and plays a key part in quality control by reviewing reports for clarity, consistency, and accuracy. She holds a Bachelor of Arts from Kent State University and brings strong organizational, communication, and brand stewardship skills to the H&LA team.