Heidi Banak

Operations Manager

Heidi Banak
14805 Detroit Avenue, Suite 420, Cleveland, Ohio 44107
Phone: 216-228-7000, ext. 14
Fax: 216-228-7320


  • Bachelor of Arts, Kent State University


  • Operations Manager, Hotel & Leisure Advisors, Cleveland, OH 2007 – present
  • Legal Assistant, Porter Wright Morris & Arthur, LLP, Cleveland, OH
  • Legal Assistant, Shapiro & Felty, LLP, Cleveland, OH
  • Peer Writing Tutor, Kent State University Writing Center, Kent, OH

Heidi coordinates and manages marketing efforts for Hotel & Leisure Advisors. These efforts include administering H&LA’s website, email marketing, writing blog posts, responding to RFP’s, and maintaining all other marketing materials. She also supports our consultants by conducting research related to the hospitality industry. In addition, she reviews and edits our reports for grammar, style, and accuracy.