Heidi Banak

Contact

Address 14805 Detroit Avenue, Suite 420, Cleveland, Ohio 44107
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Our Team

Heidi Banak

Operations Manager

Education

  • Bachelor of Arts, Kent State University

Experience

  • Operations Manager, Hotel & Leisure Advisors, Cleveland, OH 2007 – present
  • Legal Assistant, Porter Wright Morris & Arthur, LLP, Cleveland, OH
  • Legal Assistant, Shapiro & Felty, LLP, Cleveland, OH
  • Peer Writing Tutor, Kent State University Writing Center, Kent, OH

Heidi leads the firm’s marketing and business operations, ensuring H&LA’s brand, voice, and communications reflect our expertise and industry leadership. She manages the firm’s digital presence—including the website, email marketing, and blog content—while developing proposals, maintaining marketing collateral, and responding to RFPs that help shape new business opportunities. In addition to her marketing role, Heidi supports consulting assignments through industry research and plays a key part in quality control by reviewing reports for clarity, consistency, and accuracy. She holds a Bachelor of Arts from Kent State University and brings strong organizational, communication, and brand stewardship skills to the H&LA team.

Featured Publications

Takeaways from the NYU International Hospitality Investment Forum

June 8, 2026

Takeaways from the NYU International Hospitality Investment Forum

H&LA’s David Sangree and Anthony DiPonio were among the more than 2,200 hospitality professionals, investors, developers, and brand executives who descended on New York City for the NYU International Hospitality Investment Forum — and here are their top five takeaways. Hotel Performance Is Stronger Than Previous Projections Despite early signs of weakening performance coupled with

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Cleveland, Columbus Zoos Exploring Themed Hotels With Animal Views

May 22, 2026

Cleveland, Columbus Zoos Exploring Themed Hotels With Animal Views

Two of Ohio’s leading zoos are moving forward with plans for on-site hotel development. Hotel & Leisure Advisors is working on behalf of the Columbus Zoo and Aquarium, seeking qualified developers for a minimum 130-room upper-upscale hotel adjacent to the entrances of the Columbus Zoo and Zoombezi Bay Waterpark in Powell, Ohio. The proposed hotel

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