Stephen Szczygiel, CHIA

Contact

Address 14805 Detroit Ave, Suite 420, Cleveland, Ohio 44107
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Stephen Szczygiel, CHIA

Senior Associate

Education

  • Bachelor of Science in Hotel and Restaurant Management, with a focus on Casino Operations; Minor in Business Administration, Drexel University

Professional Certifications

  • Registered Real Estate Appraiser Assistant in Ohio
  • Certified Kaizen Facilitator
  • Certified Hotel Industry Analyst (CHIA), American Hotel & Lodging Educational Institute and STR

Professional Affiliations

  • Drexel Alumni Association
  • Ohio Travel Association
  • National Restaurant Association
  • National Golf Foundation
  • International Association of Amusement Parks and Attractions
  • World Waterpark Association
  • Outdoor Hospitality Industry
  • Surf Park Central

Experience

  • Senior Associate, Hotel & Leisure Advisors, Cleveland, Ohio, 2018 – Present
  • Director of Food & Beverage, Hilton Garden Inn, Harrisburg/Hershey, Pennsylvania
  • Director of Food & Beverage, DoubleTree Hotel, Princeton, New Jersey
  • Director of Food & Beverage, Embassy Suites, Philadelphia, Pennsylvania
  • Assistant General Manager, XfinityLive!, Philadelphia, Pennsylvania
  • Manager of Food & Beverage, Hollywood Casino at Penn National Race Course, Grantville, Pennsylvania

Stephen is a hospitality consultant and registered real estate appraiser assistant in Ohio, bringing a powerful combination of operational expertise, financial insight, and process improvement skills. He prepares appraisals, feasibility studies, and economic impact analyses for hotels, resorts, and casino properties across the United States. Stephen’s career spans leadership roles in Hilton-branded hotels, XfinityLive!, and the casino industry, including Manager of Food & Beverage for Hollywood Casino at Penn National Race Course, where he managed operations with P&L responsibility exceeding $10M. He has also led Kaizen Process Improvement seminars nationwide, helping teams optimize performance and efficiency. Stephen studied Culinary Arts at The Restaurant School at Walnut Hill College and holds a Bachelor of Science in Hotel and Restaurant Management with a focus on Casino Operations and a minor in Business Administration from Drexel University.

Speaking Engagements

  • “How to Perform Feasibility Analysis for Surf Parks” presentation at Surf Park Summit, 2024
  • “Methodology for Feasibility Studies for Waterparks and Hotels” presentation at the World Waterpark Association Annual Convention 2023
  • “Utilizing Digital Signage to bring F&B Outlets to Life,” Info Comm Annual Conference, 2019

Published Articles

  • “Man-made Lagoons Gain Popularity,” Hotel Online, March 2024
  • “Methodology for Feasibility Studies for Waterparks and Hotels,” World Waterpark Association annual convention, 2023
  • “As Surfing Popularity Rises, Plans for Surf Parks Surge,” Surf Park Central, January 2023
  • “Top Concerns and Trends for Hoteliers in 2021,” Hotel News Now, January 2022
  • “Indian Casino Amenities in a Post COVID-19 Era,” Indian Gaming Magazine, July 2020
  • “Immersive Entertainment a New Opportunity for Hotels,” Hotel News Now, September 2019

Featured Publications

Surf Park Feasibility Study Methodology

December 11, 2024

Surf Park Feasibility Study Methodology

H&LA’s Stephen Szczygiel attended the 2024 Surf Park Central Summit in San Deigo. Stephen spoke at the event, presenting in a session titled, “Performing a Feasibility Analysis for a Surf Park.” This session reviewed the steps necessary to determine whether a surf park is feasible in a particular area. It included an in-depth discussion about

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Surf Parks Industry Growth and Trends 2024

September 17, 2024

Surf Parks Industry Growth and Trends 2024

Surfing is rapidly gaining traction, emerging as one of the fastest-growing water sports globally. According to the Sports and Fitness Industry Association (SFIA), participation in surfing surged by 28.5% in the United States in 2023, with one in every 100 Americans engaging in the sport (SFIA, 2023). The sport’s global appeal is further bolstered by

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