H&LA’s Director of Development Services, Eric Hansen was selected to join the board of directors for the newly formed VisitCanton (Stark County Convention and Visitors’ Bureau), which on January 1, 2016 will become an independent agency after 35 years of operation in conjunction with the Canton Regional Chamber of Commerce. The 15-member board of directors includes representation from the Pro Football Hall of Fame, Akron-Canton Airport, local hoteliers, as well as other tourism-related industries. Mr. Hansen was asked to serve for his hospitality consulting expertise as well as his tenure with the Ohio Travel Association, of which he is currently president for the 2015/2016 year.
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Immersive Hospitality: Redefining the Guest Experience
August 28, 2025
By: Joseph Pierce, MAI Immersive experiences are not entirely new to hospitality and leisure—theme parks, destination hotels and resorts, and cultural attractions have long found ways to draw guests into unique worlds. What is changing is how properties are increasingly using technology to push those experiences further, creating spaces that blur the lines between the
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