Many hotels are adding convenience shops as alternatives to classic full-service gift shops and vending machines. Learn how these shops are earning their 100 square feet of lobby space.

Some full-service hotels are dropping room service, while others are maintaining the long-time amenity. Explore the cost and consumer impacts of this new trend.

Hotels can win big by courting sports group consumers. Discover opportunities and key relationships between the sports group consumer and hotels.

2012 waterpark season pass price points and incentives show that passes boost revenue and attendance at waterparks.