Operational

Gaming a Winning Bet in Ohio

This article compares the performance of casino slot machines and racino VLTs and gives an overview of the Ohio gaming industry.

Winning the Stay to Play Game

The challenge and debate over stay to play for hotels and sports groups lies in three areas: implementation, lack of transparency and the end user’s limited understanding of mutual benefits.

Convenience Shops: Cash-Flowing Amenity Creep

Many hotels are adding convenience shops as alternatives to classic full-service gift shops and vending machines. Learn how these shops are earning their 100 square feet of lobby space.

Room Service More Than a Revenue Generator?

Some full-service hotels are dropping room service, while others are maintaining the long-time amenity. Explore the cost and consumer impacts of this new trend.

Hoteliers Score Business with Sports Groups

Hotels can win big by courting sports group consumers. Discover opportunities and key relationships between the sports group consumer and hotels.

Season Pass Price Positioning at Outdoor Waterparks

2012 waterpark season pass price points and incentives show that passes boost revenue and attendance at waterparks.